Privacy Policy for Gliiv

Last Updated: April 22, 2026

Gliiv Limited (”Gliiv,” ”we,” ”us,” or ”our”) is committed to protecting the privacy and security of your personal data. This policy explains how we handle information in compliance with Law No. 058/2021 of 10/10/2021 relating to the Protection of Personal Data and Privacy in the Republic of Rwanda.

1. Data Collection

We collect the following information to provide our services:

  • Account Details: Name, email, phone number, and business documentation.
  • Recipient Data: Phone numbers uploaded for SMS delivery
  • Content: The text of messages sent through our platform.
  • Technical Logs: IP addresses and delivery status reports (DSRs).

2. Legal Basis for Processing

We process your data based on:

  • Contractual Necessity: To deliver the bulk messaging services you purchase.
  • Legal Obligation: To comply with national security and record-keeping requirements.
  • Consent: Explicitly granted by you during account creation.

3. Data Storage

In accordance with Rwandan law, we prioritize the protection of data belonging to Rwandan citizens. While our primary processing occurs within Rwanda, some data may be stored on secure cloud infrastructure (such as AWS) located outside the country. We ensure all transfers meet safety standards and utilize encryption for data at rest and in transit.

4. Your Rights

Under Law No. 058/2021, you have the right to access, rectify, or request the erasure of your personal data, subject to regulatory retention requirements. You may also withdraw your consent at any time.

5. Contact Us

For any privacy-related inquiries, please contact us at: